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Maximising Battery Life of the Wireless Outdoor Security Camera

One of the most exciting features of the Outdoor Camera is its wireless power capability and long-lasting battery life. When fully charged, the battery is designed to last for up to 3 months. And since the life of the battery is completely dependent on usage and settings, there are several methods t

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Outdoor Cameras

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Panic Button Installation Guide

Overview If there’s ever an emergency, you can trigger an alarm by pressing the Panic Button down for 2 seconds. You’ll know that the Panic Button has sent the signal to our monitoring center* when the red LED on the upper right corner flashes. You can also change the Panic Button’s settings to send

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Panic Button

How to Change the Extra Siren's Volume

Your Extra Siren is equipped with a whopping 105dB siren. So it's sure to get the attention of any uninvited guests. It can also play a door chime when Entry Sensors are open, and a countdown when the entry or exit delays are triggered. Please note that the Extra Siren does not relay the Video Doorb

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Extra Siren

Extra Siren Offline

NOTICE: To ensure optimal performance of your device, we recommend updating your Base Station firmware to 2.21.4.6. You can manually run an update by using the SimpliSafe® Mobile App and navigating to My System > Base Station Settings > Firmware and tapping on Update Available. If you're experiencin

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Panic Button Offline

NOTICE: To ensure optimal performance of your device, we recommend updating your Base Station firmware to 2.21.4.6. You can manually run an update by using the SimpliSafe® Mobile App and navigating to My System > Base Station Settings > Firmware and tapping on Update Available. If you're experiencin

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How to Find the Serial Number for Your SimpliSafe® Device or Camera

During troubleshooting or for account verification purposes, you may be required to identify the serial number for a product within your system. You can easily find the serial number for your devices or cameras within the SimpliSafe® Mobile App. Using the SimpliSafe® Mobile App: Open the SimpliSafe®

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Product Support

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How To Replace Panic Button Battery

The Panic Button takes a single CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage. To change your Panic Button battery, remove it from its bracket and replace the lithium battery. Then, put the device back on its bracket.

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Panic Button