Product Support
Getting Started
Using Your System
Account & Billing
Community
Login
1 Message
Wednesday, October 4th, 2023 12:34 PM
I have installed as per the instruction but its not opening.
Like
Comment
Follow
Responses
Captain
•
6.2K Messages
1 year ago
@RLmouser Suggest you try recalibration. If no luck call support to troubleshoot.
Community Admin
5.7K Messages
Hi @RLmouser ,
We might need a bit more info to figure out what's going on here. Are you able to physically unlock? Are you seeing any error messages on the SimpliSafe app?
captain11
Captain
•
6.2K Messages
1 year ago
@RLmouser Suggest you try recalibration. If no luck call support to troubleshoot.
0
0
davey_d
Community Admin
•
5.7K Messages
1 year ago
Hi @RLmouser ,
We might need a bit more info to figure out what's going on here. Are you able to physically unlock? Are you seeing any error messages on the SimpliSafe app?
0
0