2 Messages
Monitoring Plan for Push Notifications
Can we get push notifications when the system is armed and disarmed with out the plan? How do we set that up if available?
2 Messages
Can we get push notifications when the system is armed and disarmed with out the plan? How do we set that up if available?
Official Solution
davey_d
Former Community Admin
•
5.7K Messages
1 year ago
Hi @brimcm ,
You are describing "General Activity" type notifications. You'll need either the Fast Protect Monitoring Plan or the Self-Monitoring with Camera Recordings Plan to enable them.
You can toggle the setting on the SimpliSafe app:
If your plan supports it, you will see "Warning" and "Activity" type notifications on that page.
You can learn more about what's included for each plan in the What are the service plan options? article on the Help Center.
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valandjohnnyvee
1 Message
1 month ago
My concern is how they can put the self monitoring up by 50%. I was paying £8.99 to self monitor my account, that is to get videos. Today they have taken £12.99 out of my account without any notification. I'm 80 years old, my husband died last year so I live on my own. Telephoned to ask how they can do this and It's a case of take it or leave it situation.
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