You're looking for the Monitoring Certificate, which can be found on your online account. Once you've activated Monitoring Service (either the $19.99 Standard or the $29.99 Interactive Plan), you can navigate by logging in:
@ilikemhot Thank you for reporting! We'll take a look into this. But in the meantime, if you reach out to our Support team, they can also email your monitoring certificate to you.
@jimkobylecky once you get to the Monitoring page (step 2 in my instructions above), the [Download Certificate] button should just be on the top right. It should look like this:
Of course, that is assuming that you have Monitoring Service already activated. If not, the Monitoring section won't appear for you at all.
Official Solution
davey_d
Community Admin
•
5.7K Messages
2 years ago
Hi @joseph_mcinerney ,
You're looking for the Monitoring Certificate, which can be found on your online account. Once you've activated Monitoring Service (either the $19.99 Standard or the $29.99 Interactive Plan), you can navigate by logging in:
(edited)
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joseph_mcinerney
2 Messages
2 years ago
How can I get an alarm certificate to send to my insurance company?
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james_4678af
1 Message
1 year ago
2
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ricksly
1 Message
1 year ago
I have a smoke/co detector but on my certificate the fire box is not checked
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saundra22bray
1 Message
10 months ago
Changing Homeowners insurance companies and need certification of verification...
1
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memstnmll09
1 Message
8 months ago
I am trying to get this certificate. I have been unable
to. No box with "download certificate" appears.
It wants me to sign up. I am already signed up,
paying $19.99 per month
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0