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There may be a point where you need to rename a camera for your SimpliSafe® System. Renaming a camera can be done easily through the SimpliSafe® Mobile App, but you can also rename a camera using your Web App. You can select a name from the list of prepopulated names within the SimpliSafe® Mobile ap
Features / Settings
Help Center Article
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Cameras
During troubleshooting or for account verification purposes, you may be required to identify the serial number for a product within your system. You can easily find the serial number for your devices or cameras within the SimpliSafe® Mobile App. Using the SimpliSafe® Mobile App: Open the SimpliSafe®
Camera recording for the Smart Alarm Wireless Indoor Security Camera is directly tied to the system’s arming state by default. In other words, the camera will only record when the system is in AWAY when motion is detected. You can have the camera record in either OFF or HOME by changing your setting
Smart Alarm Indoor Camera
If you are having trouble connecting your camera to Wi-Fi during a first-time setup, we recommend making sure that your home network is configured to meet our system requirements. A short list of requirements can be found below: Your Wi-Fi network must be broadcasting 2.4GHz SimpliSafe® cannot conne
Wi-Fi Troubleshooting
If your camera had previously been set up but is now failing to connect to your Wi-Fi network, the Connection Check tool in the SimpliSafe® mobile app will tell you if there are any issues between your network and camera. How to Run a Connection Check: Open the SimpliSafe® mobile app Tap on the Came
Placement of your Smart Alarm Wireless Indoor Security Camera can vary from home to home. To get the most out of your camera, we recommend placing it in a spot that covers a significant portion of a room. Here are some tips to keep in mind when finding the right location to install your camera: Plac
Install / Set Up Help
The Smart Alarm Wireless Indoor Security Camera is the first camera from SimpliSafe® that can trigger an alarm. By default, the alarm trigger is only on when the system is set to away and can trigger depending on the motion type that was selected in settings (People Only or All Motion). When the cam
