‎Outdoor Camera Series 2 | Page 2 | SimpliSafe Support Home
Skip to main content

Conversation List

Filter by

(16)
Outdoor Security Camera Series 2 LED Status Light Colors

The status light located on the front of your Outdoor Security Camera Series 2 indicates key information about your camera. At a glance, it can tell you if the camera is recording or isn’t connected to Wi-Fi. The chart below shows which colors you can see on your Outdoor Camera Series 2 and what the

LED / Lights

Help Center Article

 • 

Outdoor Camera Series 2 UK

​​What is the Difference Between Battery Power and Performance Mode for the Outdoor Security Camera Series 2?

Your Outdoor Security Camera Series 2 comes with a rechargeable battery that lasts up to 3 months, depending on placement or usage. You may also purchase an outdoor power cable to allow your camera to stay awake and active, so that it may enter Performance Mode. This feature allows you to enjoy fast

Features / Settings

Help Center Article

 • 

Outdoor Camera Series 2 UK

Outdoor Security Camera Series 2 Settings & Customisations

The Outdoor Security Camera Series 2 has a variety of settings that can be customised, such as Night Vision, Motion Detection, Video Quality, and more!Using the SimpliSafe® Mobile App:Open the SimpliSafe® Mobile App on your phone or tabletChoose My System from the bottom navigation barSelect Camera

Features / Settings

Help Center Article

 • 

Outdoor Camera Series 2 UK

Two-Way Audio Not Working for the Outdoor Security Camera Series 2

The Outdoor Security Camera Series 2 has two-way audio that allows you to speak through the camera with a simple tap of the speaker button. Holding down the Outdoor Camera speaker button will not allow two-way audio to work properly.To test that two-way audio is working, you should stand far away fr

Troubleshoot an Issue

Help Center Article

 • 

Outdoor Camera Series 2 UK

Outdoor Security Camera Series 2 Flashing Yellow During Setup

A flashing yellow light during the setup of your Outdoor Security Camera Series 2 indicates that the camera has successfully connected to Wi-Fi, but is having trouble reaching the SimpliSafe® servers.This issue can occur for a variety of reasons, such as:A firewall setting on your router is blocking

Troubleshoot an Issue

Help Center Article

 • 

Outdoor Camera Series 2 UK

Too Many Motion Alerts From the Outdoor Security Camera Series 2

If you find that your Outdoor Security Camera Series 2 is detecting motion and you’re receiving too many notifications or alerts, there are some recommended placement and settings changes you can make to reduce the number of notifications.Adjust the Placement of the CameraIf your Outdoor Camera Seri

Troubleshoot an Issue

Help Center Article

 • 

Outdoor Camera Series 2 UK

How to Reset the Outdoor Security Camera Series 2

If your Outdoor Security Camera Series 2 ever encounters an error that can’t be fixed through normal troubleshooting, performing a factory reset* of the camera may be necessary.To factory reset your Outdoor Camera:Ensure the camera is within 30 feet of the Base StationLocate the pairing button on th

Install / Set Up Help

Help Center Article

 • 

Outdoor Camera Series 2 UK