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Motion Sensor Gen 2 Not Detecting Motion

If your Motion Sensor Gen 2 is not detecting motion, it’s likely the result of the placement of the Sensor itself.We recommend mounting the Motion Sensor Gen 2 in the corner of your room. For optimal performance, the sensor must be mounted 6 feet from the ground. This ensures proper coverage through

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Motion Sensor Gen 2

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Motion Sensor Gen 1 Settings & Customisations

Your SimpliSafe® Motion Sensor can be customised and tailored to your specific needs. You can enable or disable the sensor from triggering an alarm in Home and Away Mode, turn on Instant Trigger to have the sensor trigger an alarm the moment it is tripped, and change the sensitivity of the sensor to

Features / Settings

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Motion Sensor Gen 1

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How To Replace Motion Sensor Gen 1 Battery

The Motion Sensor takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.To change your Motion Sensor battery, slide the sensor up and off its bracket. Then replace the battery and slide it back onto its bracket.If your sensor is still o

Battery / Power

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Motion Sensor Gen 1

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Motion Sensor Gen 1 Offline

If your Motion Sensor is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced.The Motion Sensor takes a single (1) CR-123A Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.To repla

Errors / Warnings

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Motion Sensor Gen 1

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How to Replace Motion Sensor Gen 2 Battery

Are you receiving a low battery warning on your Motion Sensor Gen 2 shortly after installing the sensor? If so, this may be related to a firmware issue rather than a low battery within the device. The Motion Sensor Gen 2 takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 4

Battery / Power

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Motion Sensor Gen 2

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Motion Sensor Gen 2 Offline

If your Motion Sensor Gen 2 is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced.The Motion Sensor Gen 2 takes a single (1) CR-123A Lithium 3V battery and has a life expectancy of up to 4 years depending on placement and us

Errors / Warnings

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Motion Sensor Gen 2

Low Battery Warning for Motion Sensor Gen 2

The Motion Sensor Gen 2 takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 4 years depending on placement and usage.​If you are receiving this error shortly after installing your Motion Sensor Gen 2, this may be related to a firmware issue rather than a low battery within t

Errors / Warnings

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Motion Sensor Gen 2