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Low Battery Warning for Motion Sensor Gen 2

The Motion Sensor Gen 2 takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 4 years depending on placement and usage. ​If you are receiving this error shortly after installing your Motion Sensor Gen 2, this may be related to a firmware issue rather than a low battery within

Errors / Warnings

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Motion Sensor Gen 2

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What's the difference between Entry Delay, Exit Delay, and Instant Trigger?

Your Entry Sensor comes equipped with several modes that can help you with arming your system, disarming it, and triggering an alarm event the moment the sensor is triggered. Below you can learn more about what each mode does and how it impacts the usage of your system. Scroll to learn more, or use

Customize your Settings

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Using Your System

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Motion Sensor Gen 2 Not Responding

If your Motion Sensor Gen 2 reports a ‘Not Responding’ error through the SimpliSafe® Mobile App, there are 3 quick steps you can take to resolve this. The following article will walk you through the steps needed to solve the issue and clear the error from your app. Step 1: Updating Your Base Station

Errors / Warnings

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Motion Sensor Gen 2

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Motion Sensor Gen 2 Offline

NOTICE: To ensure optimal performance of your sensor, we recommend updating your Base Station firmware to 2.21.4.6. You can manually run an update by using the SimpliSafe® Mobile App and navigating to My System > Base Station Settings > Firmware and tapping on Update Available. If you're experiencin

Errors / Warnings

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Motion Sensor Gen 2

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Motion Sensor Gen 1 Offline

NOTICE: To ensure optimal performance of your sensor, we recommend updating your Base Station firmware to 2.21.4.6. You can manually run an update by using the SimpliSafe® Mobile App and navigating to My System > Base Station Settings > Firmware and tapping on Update Available. If you're experiencin

Errors / Warnings

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Motion Sensor Gen 1

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How to Replace Motion Sensor Gen 2 Battery

Are you receiving a low battery warning on your Motion Sensor Gen 2 shortly after installing the sensor? If so, this may be related to a firmware issue rather than a low battery within the device. The Motion Sensor Gen 2 takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 4

Battery / Power

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Motion Sensor Gen 2

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Motion Sensor Gen 2 Settings & Customisations

The Motion Sensor Gen 2 can be customised to fit your home's needs through the settings menu. There, you can adjust which armed states your Motion Sensor will trigger an alarm in, and enable Instant Trigger. By default, the Motion Sensor will only trigger an alarm when your system is armed in Away M

Features / Settings

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Motion Sensor Gen 2