‎Motion Sensors | Page 4 | SimpliSafe Support Home

‎Motion Sensors | Page 4 | SimpliSafe Support Home

Back to Shop Simplisafe Account Login

Skip to main content

Product Support
Getting Started
Using Your System
Account & Billing
Community

Motion Sensor Gen 1
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Motion Sensor Gen 2
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.

Conversation List

Filter by

All

(23)

Which Version of the Motion Sensor do I have?

If you purchased a Motion Sensor from SimpliSafe prior to April 2023, it is likely that you have the first generation of the Motion Sensor. You can also tell which version of the Motion Sensor you have by comparing the size of the dome on it. The Motion Sensor Gen 1 has a dome with a 1-inch diameter

Help Center Article

•

Motion Sensors

Motion Sensor Gen 1 Not Responding

The warning ‘Sensor Not Responding’ for a Motion Sensor Gen 1 can be caused by a couple of things, including a low battery or a weak connection between the device and the Base Station. As a first step, we’d recommend ensuring that the battery is correctly installed. To do this: Slide the sensor off

Help Center Article

•

Motion Sensor Gen 1

1
2
3
4