
Announcements and Updates
News and important info from SimpliSafe and your Community Admins.
New BT router
4.24.2025
-
Cameras
I have been sent a new digital voice router which means I have to reset every wifi device in home. On samplisafe I have reset the base station and the front door battery camera. But the two indoor cameras will not see the new network? Any help appreciated.
help with changing wifi pw on system
4.31.2025
-
Apps and Login
had to change wifi pw for home- now i can get SF system to come on line (cameras)
Camera Not Connecting to wifi during set up?
5.10.2025
-
Cameras
If your camera is not connecting to wifi when setting up, here is something that may fix it. Or if your camera shows offline in the app, but when you connect to it, you can live stream? The issue may be firmware updates being pushed out to routers, and Simplisafe have no idea why when ringing them
What have I inherited?
5.18.2025
-
Cameras
Hi everyone, complete novice here and hope you can help... I have just taken over a building that has two Simplisafe cameras mounted on an outside wall along with a solar panel connected to each camera. Model CMOB1. They were without batteries but I found them and they are now fully charged; the li
Announcements and Updates
News and important info from SimpliSafe and your Community Admins.
Testimonials and Feedback
Share your unfiltered opinions, videos, or product requests with us here
SimpliTracker
Updates on known issues concerning your SimpliSafe products and services.
Software and Services Q&A
Get answers to your questions from fellow SimpliSafe customers. Chat about software, monitoring plans, and permits here.
Get answers to your questions from fellow SimpliSafe customers. Chat about software, monitoring plans, and app services here.
Get Software & Service AnswersWant to learn more about your SimpliSafe products or equipment? You’re in the right place! Our community and team of experts are here to help you get the most out of your system.
Get Product AnswersTHIS WEEK
ALL TIME