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Duress code and smart lock
Does anyone know if you accidentally put your duress code into a smart lock keypad instead of your unlock code, will it unlock the door, shut off the alarm, and notify alarm center of a duress code activation? I think mine did which kind of makes sense. If someone grabbed you at your door and told you to unlock the door and shut off the alarm, then doing so but notifying alarm center of “ duress” might be the best thing.
Official Solution
davey_d
Community Admin
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5.7K Messages
11 months ago
Hi @timvanportfliet ,
Yep, since the Smart Lock uses the same PIN as the system, typing in the Duress PIN will have the same effect; as well as unlocking your door, it will disarm your system, and a secret signal will be sent to Monitoring to request dispatch immediately.
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captain11
Captain
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6.1K Messages
11 months ago
@
@timvanportfliet great question. Amazing after all these years as a customer, the community provides the opportunity for new information to be learned. Thanks for asking and looking forward to Simplafe's reply.
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