Software and Services Q&A
Get answers to your questions from fellow SimpliSafe customers. Chat about software, monitoring plans, and permits here.
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Purchasing and Shipping
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Apps and Login
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Monitoring Service
Superior security comes from combining best tech with the best Monitoring Professionals. Find out which of our Monitoring plans is right for you.
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Permits and Local Topics
Discussions about permits, local dispatch rules, and any other location-specific questions.
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Recent Activity
Ask the CommunityCommunity-Category-Topic-Conversations
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- app has had NO CONNECTION for over 14 hours
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Apps and Login
9
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295
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Official Solution
App prompts to set up new system, but error message when I enter base station•
Apps and Login
US
1
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668
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3
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280
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5
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115
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- Phone won't connect to base station
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Apps and Login
8
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1080
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Accepted Solution
Two Base Stations in different Cities but one Account on the APP•
Apps and Login
US
4
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264
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5
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298
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2
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751
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