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You may encounter a constant yellow light that is not accompanied by a chirp on your Smoke Detector, CO Detector, or Smoke & CO Detector, accompanied by the app error “Tampering Detected”. This is an indication that the Smoke and/or CO Detector is not fully attached to its bracket, and needs to
Troubleshoot an Issue
Help Center Article
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Smoke & CO Detector
When the Smoke & Carbon Monoxide Detector detects particulate consistent with smoke or carbon monoxide, it will sound the alarm to notify you of the potential hazard. After the alarm has sounded two things will happen at once, depending on your monitoring plan. The first Primary Contact will rec
Install / Set Up Help
An exciting new feature of the Smoke & CO Detector is its Early Alert warning. When the Smoke & CO Detector senses traces of smoke or carbon monoxide, you will receive an “Early Alert: Smoke Detected” notification in the SimpliSafe® Mobile App, and a “Smoke/CO Pre-Alarm” notification on your
Errors / Warnings
The Smoke & CO Detector has several light states that reflect the status of the device and change when there is the presence of smoke or CO within your home. This guide will highlight the various indicators and their meanings.IndicatorSoundMeaningRed LED blinks 3 times rapidly3 chirps, 1 second
LED / Lights
When the Carbon Monoxide Detector detects carbon monoxide, it will sound the alarm to notify you of the potential hazard. After the alarm has sounded two things will happen at once, depending on your monitoring plan. The first Primary Contact will receive an Alarm Text, and also a phone call from th
CO Detector
The CO Detector has several light states that reflect the status of the device and its detection of CO within your home. This guide will highlight the various indicators and their meanings.**Please note that we no longer offer CO Detectors for the Original SimpliSafe system. If you are having an iss
