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Overview The Smoke & Carbon Monoxide Detector alerts you at the first sign of smoke or CO within your home. You should place this device near sleeping areas, ensuring that there is one on every floor within your home. If wall mounting your Smoke & Carbon Monoxide Detector, ensure that it is no more
Install / Set Up Help
Help Center Article
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Smoke & CO Detector
SimpliSafe’s® Professional Monitoring protects your home or business across many types of alarms. If an alarm is triggered from your system, you’ll be immediately notified through App Push Notifications or Alarm Text Messages. Depending on your monitoring plan and alarm type you can also interact wi
Features / Settings
Our Smoke & CO Detector uses photoelectric sensors, meaning it detects smoke through the distortion of a light beam inside the detector. Photoelectric smoke detectors will detect smoke faster than other detector types but can occasionally result in a false alarm. False alarms often occur when the de
When the Smoke & Carbon Monoxide Detector detects particulate consistent with smoke or carbon monoxide, it will sound the alarm to notify you of the potential hazard. After the alarm has sounded, two things will happen at once, depending on your monitoring plan. The Primary Contact(s) of that locati
During troubleshooting or for account verification purposes, you may be required to identify the serial number for a product within your system. You can easily find the serial number for your devices or cameras within the SimpliSafe® Mobile App. Using the SimpliSafe® Mobile App: Open the SimpliSafe®
You may encounter a constant yellow light that is not accompanied by a chirp on your Smoke Detector, CO Detector, or Smoke & CO Detector, accompanied by the app error “Tamper Detected”. This is an indication that the Smoke and/or CO Detector is not fully attached to its bracket, and needs to be adju
Troubleshoot an Issue
If you see a “Malfunctioned” error for your Smoke Detector, Carbon Monoxide Detector, or Smoke & Carbon Monoxide Detector, that means that the device should be replaced as soon as possible. If your device is still within warranty, please contact our Support team to receive a replacement.
Errors / Warnings
