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If you see the “Low Sensitivity" error for the Smoke Detector, Carbon Monoxide Detector, or Smoke & Carbon Monoxide Detector, that indicates that you need to clean your device so it can detect properly. To Clean the Device:Twist the detector counterclockwise to remove it from its bracketRemove a
Errors / Warnings
Help Center Article
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Smoke & CO Detector
Test Mode is a great way to test the connection between your Base Station and other sensors. We recommend periodically placing your system into Test Mode to ensure that your sensors are still communicating with the Base Station without any errors. Placing Your System Into Test ModeDisarm your system
Troubleshoot an Issue
CO Detector
Smoke Detectors
OverviewOur Carbon Monoxide Detector sniffs out dangerous leaks that can happen in kitchens, fireplaces, basements, and more. Because it’s an invisible and odorless gas, Carbon Monoxide leaks could otherwise go undetected. We recommend having at least one per floor, in a bedroom or in a central loca
Install / Set Up Help
The Smoke Detector alerts you at the first signs of smoke. Use this guide to install your Gen 3 SimpliSafe Smoke Detector.
OverviewThe Smoke & Carbon Monoxide Detector alerts you at the first sign of smoke or CO within your home. You should place this device near sleeping areas, ensuring that there is one on every floor within your home. If wall mounting your Smoke & Carbon Monoxide Detector, ensure that it is
