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Our Smoke & CO Detector uses photoelectric sensors, meaning it detects smoke through the distortion of a light beam inside the detector. Photoelectric smoke detectors will detect smoke faster than other detector types but can occasionally result in a false alarm. False alarms often occur when th
Features / Settings
Help Center Article
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Smoke & CO Detector
The Smoke & CO Detector takes two (2) CR-123A Lithium 3V batteries and has a life expectancy of up to 2 years, depending on placement and usage.To change your Smoke & CO Detector battery, twist it off its bracket and open the back panel. Then, replace the lithium batteries and put the device
Battery / Power
OverviewThe Smoke & Carbon Monoxide Detector alerts you at the first sign of smoke or CO within your home. You should place this device near sleeping areas, ensuring that there is one on every floor within your home. If wall mounting your Smoke & Carbon Monoxide Detector, ensure that it is
Install / Set Up Help
The Smoke Detector, Carbon Monoxide Detector, and 2-in-1 Smoke & CO Detector all feature a Tamper Switch, to make sure that the device is properly secured into its mounting bracket.It’s a small button on the back of the unit that is normally held down by part of the mounting bracket. When it is
LED / Lights
You may encounter a constant yellow light that is not accompanied by a chirp on your Smoke Detector, CO Detector, or Smoke & CO Detector, accompanied by the app error “Tampering Detected”. This is an indication that the Smoke and/or CO Detector is not fully attached to its bracket, and needs to
Troubleshoot an Issue
When the Smoke & Carbon Monoxide Detector detects particulate consistent with smoke or carbon monoxide, it will sound the alarm to notify you of the potential hazard. After the alarm has sounded two things will happen at once, depending on your monitoring plan. The first Primary Contact will rec
Test Mode is a great way to test the connection between your Base Station and other sensors. We recommend periodically placing your system into Test Mode to ensure that your sensors are still communicating with the Base Station without any errors. Placing Your System Into Test ModeDisarm your system
