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If you see the “Low Sensitivity" error for the Smoke Detector, Carbon Monoxide Detector, or Smoke & Carbon Monoxide Detector, that indicates that you need to clean your device so it can detect properly. To Clean the Device: Twist the detector counterclockwise to remove it from its bracket Remove a b
Errors / Warnings
Help Center Article
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Smoke & CO Detector
Test Mode is a great way to test the connection between your Base Station and other sensors. We recommend periodically placing your system into Test Mode to ensure that your sensors are still communicating with the Base Station without any errors. Placing Your System Into Test Mode Disarm your syste
Troubleshoot an Issue
The Smoke & CO Detector takes two (2) CR-123A Lithium 3V batteries and has a life expectancy of up to 2 years, depending on placement and usage. To change your Smoke & CO Detector battery, twist it off its bracket and open the back panel. Then, replace the lithium batteries and put the device back i
Battery / Power
The Smoke Detector, Carbon Monoxide Detector, and 2-in-1 Smoke & CO Detector all feature a Tamper Switch, to make sure that the device is properly secured into its mounting bracket. It’s a small button on the back of the unit that is normally held down by part of the mounting bracket. When it is not
LED / Lights
An exciting new feature of the Smoke & CO Detector is its Early Alert warning. When the Smoke & CO Detector senses traces of smoke or carbon monoxide, you will receive an “Early Alert: Smoke Detected” notification in the SimpliSafe® Mobile App, and a “Smoke/CO Pre-Alarm” notification on your Keypad.
The Smoke & CO Detector has several light states that reflect the status of the device and change when there is the presence of smoke or CO within your home. This guide will highlight the various indicators and their meanings. Indicator Sound Meaning Red LED blinks 3 times rapidly 3 chirps, 1 second
