‎Outdoor Cameras | Page 10 | SimpliSafe Support Home
Skip to main content

Conversation List

(74)
Outdoor Camera has a Blinking Blue Light

In a normal state, a blinking or flashing blue light indicates that the Outdoor Camera is sending data, specifically actively livestreaming or recording to your timeline. In very rare instances the Outdoor Camera may become unresponsive after reconnecting its power cable or recharging the battery. Y

LED / Lights

Help Center Article

 • 

Cameras

Outdoor Camera is not Live Streaming

The Outdoor Camera utilizes both Radio Frequency (RF) and Wi-Fi to communicate with your Base Station and SimpliSafe® System. If your Outdoor Camera is not live streaming, there may be an underlying connection issue that needs to be addressed. It’s important to have a good connection between the Out

Troubleshoot an Issue

Help Center Article

 • 

Cameras

Error: Unfinished Setup for Cameras

This error can occur within the SimpliSafe® Mobile App when the camera has been partially removed from the Base Station but failed to fully remove itself from the mobile app. As a first step, we recommend tapping on Finish Setup and see if it allows that camera to connect. If that step fails, the be

Errors / Warnings

Help Center Article

 • 

Cameras

Poor Audio Quality From The Outdoor Camera

The audio from the Outdoor Camera is designed to come in clearly through the SimpliSafe® Mobile App when reviewing timeline events or watching a live stream. If you find that the audio sounds muffled, dampened, or echo-like, there are a few steps you can take to try and improve your audio experience

Troubleshoot an Issue

Help Center Article

 • 

Cameras

How To Check The Firmware Version of SimpliSafe® Devices

At SimpliSafe®, we are always working on our devices by releasing firmware and software updates for system-wide and device-specific improvements. We are always updating our customers on the latest firmware releases in our Community so you can be informed about the latest and greatest updates that ar

Help Center Article

 • 

Base Station

How to Recharge the Outdoor Security Camera Series 2 Battery

The Outdoor Security Camera Series 2 has a rechargeable battery that lasts up to 3 months depending on settings and usage. If you plan on using your Outdoor Security Camera Series 2 with SimpliSafe® Active Guard Outdoor Protection, you will need to plug your camera into power using the outdoor power

Battery / Power

Help Center Article

 • 

Outdoor Cameras

Outdoor Security Camera Series 2 LED Status Light Colors

The status light located on the front of your Outdoor Security Camera Series 2 indicates key information about your camera. At a glance, it can tell you if the camera is recording, isn’t connected to Wi-Fi, or if agent intervention is occurring when enrolled in SimpliSafe® Active Guard Outdoor Prote

LED / Lights

Help Center Article

 • 

Outdoor Cameras