‎Other Products | SimpliSafe Support Home
Skip to main content

Conversation List

Filter by

(16)
How Does the Panic Button Respond During an Alarm

When the Panic Button is pressed, it triggers a notification to the monitoring center that you require assistance at your location. Your Panic Button can be configured in several ways, which results in different scenarios that play out in the event of an alarm, depending on your monitoring plan. Und

Features / Settings

Help Center Article

 • 

Panic Button

SA
Solar Panel with Circular Mount Installation Guide

If your Solar Panel was purchased prior to October 2024 and has a circular mount on the backside of it, this article is for you! If your Solar Panel has a permanent mount that is separate from the Solar Panel body, please visit our Installation Guide for the Solar Panel with Permanent Mount for sepa

Install / Set Up Help

Help Center Article

 • 

Cameras

SA
Maximizing Battery Life of the Wireless Outdoor Security Camera

One of the most exciting features of the Outdoor Camera is its wireless power capability and long-lasting battery life. When fully charged, the battery is designed to last for up to 3 months. And since the life of the battery is completely dependent on usage and settings, there are several methods t

Battery / Power

Help Center Article

 • 

Outdoor Camera

SA
How To Replace Panic Button Battery

The Panic Button takes one (1) CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.To change your Panic Button battery, remove it from its bracket and replace the lithium battery. Then, put the device back on its bracket.

Battery / Power

Help Center Article

 • 

Panic Button

SA
How To Replace Key Fob Battery

The battery within the Key Fob cannot be replaced. However, we anticipate it lasting up to 5 years - depending on usage.If you need to replace your Key Fob, you may purchase a new one from our website, or contact our support team for additional assistance.

Battery / Power

Help Center Article

 • 

Key Fob

Panic Button Not Responding

If you receive the warning “Panic Button Not Responding” it’s possible that it could be the result of low batteries, or a weak connection between the device and Base Station.Checking the BatteryAs a first step, we recommend ensuring that the batteries are correctly installed.Slide the Panic Button u

Errors / Warnings

Help Center Article

 • 

Panic Button

SA
Key Fob Installation Guide

OverviewOur Key Fob works just like a car’s - with just a press of a button you can arm or disarm your entire SimpliSafe® system from up to 30’ away! And if you’re subscribed to a professional monitoring plan, you can use the Key Fob’s red Panic Button to alert our monitoring center immediately if t

Install / Set Up Help

Help Center Article

 • 

Key Fob