Conversation List

Filter by

(30)
SA
Original SimpliSafe® Carbon Monoxide Detector Installation Guide

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe® system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe®. For Gen 3 SimpliSafe® instructions please visit our Carbon Monoxide Detector Ins

install / set up help

Help Center Article

 • 

Original SimpliSafe

SA
How to Replace the Original SimpliSafe® System's Batteries

With the exception of the Base Station, all of the components for the Original SimpliSafe have batteries that can and should be replaced periodically. The Base Station has a special, rechargeable brand of battery.

battery / power

Help Center Article

 • 

Original SimpliSafe

SA
Original SimpliSafe® Entry Sensor Installation Guide

Sensors are essential to protecting your home. Entry Sensors are made up of two parts: a magnet to install on your door or window, and a sensor to install on the doorframe or window frame.

install / set up help

Help Center Article

 • 

Original SimpliSafe

SA
Warning: Sensor Not Responding (Original SimpliSafe®)

Sensors in the SimpliSafe Original system will issue errors when they fail to check in with the Base Station for a long period of time.

errors / warnings

Help Center Article

 • 

Original SimpliSafe

SA
Original SimpliSafe® Smoke Detector Installation Guide

The Smoke Detector alerts you at the first signs of smoke. Use this guide to install your Original SimpliSafe Smoke Detector.

install / set up help

Help Center Article

 • 

Original SimpliSafe

SA
How to Remove Devices from the Original SimpliSafe® System

You can remove sensors from your system through the Keypad or, for customers with Interactive Monitoring, the online account.

install / set up help

Help Center Article

 • 

Original SimpliSafe

SA
Unable to Change my System Settings or Alarm State From the SimpliSafe® App

Having trouble changing your settings or system alarm state? Use the steps in this guide to troubleshoot your Base Station's connection.

troubleshoot an issue

Help Center Article

 • 

Original SimpliSafe