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How Does the Entry Sensor Respond During an Alarm

When the system is in an armed state (Home or Away Mode) and an Entry Sensor is triggered, the entry countdown will begin. The entry countdown by default is 30 seconds, however, this can be adjusted at any time within the SimpliSafe® App.If the system is disarmed within 30-60 seconds of the initial

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Entry Sensor

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Enabling Secret Alerts for your SimpliSafe® Sensors

What are Secret Alerts?Secret Alerts* are private notifications sent to you by specific sensors you designate to be on a special “alert-only” setting. Sensors on this setting won’t trigger a system alarm or chime to the Base Station, but send a discreet notification directly to you instead. All of y

Features / Settings

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Do I need an Entry Sensor for my Smart Lock to work?

All features of the Smart Lock will still work without an Entry Sensor. However, the Auto-Lock feature on your Smart Lock will be “smarter” when the device is paired with an Entry Sensor. The Entry Sensor tells your Smart Lock when your door is open, preventing the Smart Lock from trying to lock you

Install / Set Up Help

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Smart Locks

The Base Station Won't Chime When an Entry Sensor is Opened

When your SimpliSafe® system is disarmed and an Entry Sensor is opened, the Base Station will emit a chime. If you find that your Base Station does not make a sound when an Entry Sensor is opened, please take the troubleshooting steps in the guided flow below. The Base Station Won't Chime When

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Entry Sensor