Enabling Secret Alerts for your SimpliSafe® Sensors

What are Secret Alerts?

Secret Alerts* are private notifications sent to you by specific sensors you designate to be on a special “alert-only” setting. Sensors on this setting won’t trigger a system alarm or chime to the Base Station, but send a discreet notification directly to you instead. All of your SimpliSafe® cameras will also film a short recording so you have footage of what tripped the sensor.

Requirements

• A supported residential or business monitoring subscription:

• Pro Plus

• Pro

• Core

• Self-Monitoring with Camera Recordings (Residential Only)

• At least one of the following SimpliSafe® Sensors

• Entry Sensor

• Motion Sensor (Gen 1 or Gen 2)

• Glassbreak Sensor

How do I Enable Secret Alerts?

1. Open the SimpliSafe® Mobile App on your phone or tablet

2. Choose My System from the bottom navigation bar

3. Select Device Settings

4. Tap on the sensor you wish to customize

5. Under Device Behavior, choose Off, Home or Away

6. Tap on Secret Alert, then SAVE to save your selections

7. Repeat for each mode or sensor, as necessary

To ensure that you are notified whenever a sensor triggers a Secret Alert, make sure that you have push notifications enabled.