We are committed to protecting our customers' privacy and sensitive data just as vigilantly as their homes. First, you control what cameras and when live agents monitor your location. Agents only have access to outdoor-enabled cameras during a motion event that occurs during your subscription service hours when your system is armed. In addition, we use industry-standard physical, technical, and administrative controls to protect the confidentiality and security of biometric information which includes requiring agents to pass extensive background checks and work in a secured location. 

Learn more about our privacy and data policies:

• SimpliSafe® Active Guard Outdoor Protection Privacy Supplement

• Privacy Policy 

• Privacy Promise​