Siren drained batteries in a couple weeks?

@justindeloach​ The thing is, the Siren doesn't have its own firmware, so that wouldn't be the cause for a sudden issue like this.

One thing that could have been the problem, however, is interference. That could have forced your siren to work harder than it should to maintain the connection with the Base Station, which could drain the batteries if it goes on for long enough.

Interference can be caused by dense physical objects literally getting in the way of the signal. So if there are thick walls or heavy appliances between the Base Station and that Siren, that could be blocking the signal.

The other thing could be other wireless signals competing for the same airspace. Since the Base Station uses a low frequency to communicate with the components, you're looking for simpler devices like remote controlled garage door openers, wireless weather stations, or even some older types of baby monitors.

Sorry to hear that you're sending back your siren. But if you ever want to try again, please let our Support team know and we can help with troubleshooting further.

Same thing here. The replacement is even worse than my original. Can't even get a week out of it with 4 brand new duracell batteries. 

@ron0a5c13​ Where is your Extra Siren placed? If it is around any sources of interference, that could cause the siren to have to work harder to maintain its connection the the Base Station, causing this battery drain.

There are two sources of interference we want to look out for: physical and wireless. Physical interference comes from objects getting in the way between the siren and Base Station. This would come from things like dense brick/stone walls, mesh insulation, or heavier appliances. Wireless interference comes from other wireless devices that broadcast at the same signal as SimpliSafe devices. These are simpler objects, like remote car starters and ham radios.

To troubleshoot the siren's battery, I would scan the area around it and look for any sources of interference. If there are any, it can help to change the placement of the siren to move it away from the interference. 

They knew a system update was the problem years ago. Call and e-mail them. Don't let them off the hook.

J

@chgopatti​ We had no luck whatsoever with battery life regardless of where we moved it.  Ended up buying a kit and converting it to AC and have it plugged into an outlet that itself is on battery back up.    No more battery issues!

Glad you found a solution!   We had no luck whatsoever with battery life regardless of where we moved it.  Ended up buying a kit and converting it to AC and have it plugged into an outlet that itself is on battery back up.    No more battery issues!

@chgopatti Care to share what you purchased to convert to AC?

@rich708​ A further update on this.....It has been several months since I moved the Siren away from the TV and I still have not had to replace dead batteries.  So, the TV was in fact causing the battery problem.

@cbmorec26aa7 It sounds like there may be some source of interference getting between the Extra Siren and Base Station. When this happens, it forces the siren to work harder to maintain a connection, which can cause its batteries to drain. 

Are there any thick walls or heavy appliances between the Wireless Siren and Base Station? If there are, it can help to adjust the placement of the Wireless Siren, or Base Station, to reduce the amount of interference between the two devices and create a clearer path between them.

@nickciar1 Thank you for letting us know a bit more about where your Wireless Siren and Base Station are located. If interference is not at play, it sounds like it may be an issue with the device itself. In that case, please reach out to our Support team for further assistance.