1 Message
RETURNING OLD EQUIPMENT
Hello All!
I just updated my original gen equipment, and would like to return it.
Can SimpliSafe send me a shipping label to return them?
Thank you!
Lee
1 Message
Hello All!
I just updated my original gen equipment, and would like to return it.
Can SimpliSafe send me a shipping label to return them?
Thank you!
Lee
Official Solution
davey_d
Community Admin
•
5.7K Messages
4 months ago
Hi @ltoongusmc ,
So if we have this right, you recently upgraded to Gen 3, and you still have your SimpliSafe Original.
Unfortunately we no longer take back older equipment as part of the upgrade process. But the system is yours to do with as you wish, so you can perhaps still reuse it as a noisemaker alarm on another property.
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