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aswierz's profile

Wednesday, January 24th, 2024 5:55 PM

Heat detector

Why doesn't Simplisafe have a heat detector for those areas where a smoke detector would false alarm?  I've tried talking to Simplisafe about such a device and it's always like talking to a brick wall.  As a retired engineer I know that I could gut one of their detectors and add a heat sensitive varistor or some other detector that could trigger alarm.  What puzzles me is why can't they do it or refuse to do it?  I've had the fire department tell me to remove the smoke detector in the garage last summer when a paving crew triggered it with hot top fumes.  I've had the smoke detector go off in my workshop while sawing wood, and I definitely would love to add a sensor in the kitchen that was insensitive to smoke.

Community Admin

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5.7K Messages

1 year ago

Hi @aswierz ,

You're definitely right. Because our existing Smoke Detector and, combo Smoke & CO Detector, are both photoelectic (meaning that they trigger when particles pass by a beam), it is possible for them to be triggered by non-smoke particles like dust or even steam. While the combo Smoke & CO Detector does have smarter tech that can better differentiate actual smoke, we still don't recommend installing it too close to kitchen cooktops, or dusty environments like garages and basements.

We do have a post in our Product Requests section already for a heat detector type Smoke Detector. Please chime in on that thread to bring this to our devs' attention!

(edited)

52 Messages

Thanks Davey, but I've put in several requests over time to no avail.  Many customers have requested a heat detector as well, but yoru development team just hasn't listened to our pleas.  Many have been warned by local fire departments not to install smoke detectors in places like the garage.  I've experienced false alarms doing just that but I have little choice.  I've been reading recently that another company E-sense has heat detectors and I've had a Bosch system in the past that had them as well.  Simplisafe just doesn't appear to care about our requests.  I'll go one step further and say that if SS keeps ignoring us and another company out there begins to compete with you it'll be sayonara SS hello new company that is responsive to our needs.  

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