Power Outage

@captain11   None of the things that you mentioned were the problem.  When the power goes down here, it's a hurricane, a squirrel commits suicide by electrocution, or a transformer blows.  Had to reset the base station.  Wifi was good after power was restored.  What I find disturbing is that the base battery backup failed.

@cornholio Thanks for confirming your power definitely came back on. Both the base and cameras should have come back online and  you should have received a notification of same.  What did support say when you called them?

@captain11​   Yeah, the base powered up 5 hours after the power was restored.  I will replace the base batteries since the ones in there now aren't reliable.  I also got notifications.  I didn't call support.  I did a few weeks ago, but all I got was misinformation.   Since SS has gone to overseas support, they have really gone downhill.   Not just my opinion, but many others on this forum as well.  

@cornholio​ you shouldn't have to pay to replace the batteries. I would call support and ask them to send a new set and no charge