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Friday, July 5th, 2024 10:38 PM

Basic App Control with Original SimpliSafe

@emily_s

Does the Basic App Control plan work well with the Original SimpliSafe system?

Thank you.

This post was created from this reply on different post

Official Solution

Community Admin

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5.7K Messages

5 months ago

Hi @x_v ,

Basic App Control relies on the SimpliSafe Gen 3's WiFi connection to link your system with the app.

Unfortunately, the SimpliSafe Original only has the built-in cellular connection, which does require an active Monitoring subscription. So it cannot be downgraded to Basic App Control.

2 Messages

Hi Davey, thanks for the reply.

How about direct connection to the Original system? It looks like it has receptacles for phone line and / or modem connection, right?

(edited)

Community Admin

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5.7K Messages

@x_v​ there is indeed a phone line connection for the SimpliSafe Original, for the internal dial-up modem. It will work if you have the old style phone lines, but not a digital phone line (like what you might get from a cable provider).

Unfortunately, that connection is so slow that it's not able to support app functions or commands from the app. It's intended as a backup for sending alarm signals only.

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