
Captain
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6.4K Messages
Click to Cancel, The FTC, Industry Groups and Simplisafe
Below is a link from The Verge:
No one will be surprised (and if they are they shouldn't be) that the telecom, internet and home security groups that represent them are now in court suing the FTC. on the hopefully soon to be "Click to Cancel" regulation.
I have to ask if this group, and its members, were born stupid or just naturally practice at it? Comcast, ADT and Sirius Radio, and Chicago Tribune are only several of the larger number of companies I don't, and will not under any circumstances, do business with.
For my own concerns about security, I want Simplisafe to offer alternative processes to click to cancel, and "lock my monitoring account" so I have to provide my safe word and a unique six digit pin, but that's my choice. Simplisafe should allow click to cancel for customers who want it.
Simplisafe, since you are a member of this group, how about a public statement on where you stand on this? Not hard or time consuming, and should take less time to compose and post than to drink a cup of coffee and eat a donut.
Now end of week 3. Any progress on your position of "Click to Cancel" and provide a more secure alternative for customers that want it? Are you part of the suit? This is no way to run a railroad, or a customer oriented security solution company.
Thanks!
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dlpsr
1.6K Messages
7 months ago
It's a legal matter, they "may" be a litigant and regardless, will probably never comment, other than to say no comment.😉😁
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neva
6 Messages
7 months ago
Good request! I would like to see something like this as well.
I agree, every time I hear Comcast, ADT or Sirius - as well as many other company names I either grab a bucket of popcorn or just run away - depending if I'm just watching or in danger to be in contact with those companies!
Hearing a statement from SimpliSafe on this would certainly be interesting - as long as it doesn't turn into corporate blabla
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worthing
758 Messages
6 months ago
" how about a public statement on where you stand on this? "
First, HAHAHAHAHAHAH.
Second, they were pretty clear about their stance regarding following the law in comments made in this thread:
https://support.simplisafe.com/conversations/monitoring-service/cancellation-of-monitoring/628d320c5c183c026e20762a
Don't get me wrong, I'd love to see them respond that they're going to give us an option to cancel online but we've been hurt before, haven't we? :)
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dlpsr
1.6K Messages
6 months ago
@captain11 You pushed the long rely button again. 😁😉
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dlpsr
1.6K Messages
25 days ago
Time is telling, & I'm still following and watching here & elsewhere in the business world, seeing nothing much transparent whatsoever anywhere. 👀
On January 17, 2025, the Eighth Circuit Court of Appeals , in a 2-1 decision, denied a request to stay the Federal Trade Commission's (FTC) Click to Cancel Rule while the litigation is pending. Still in 5th & 6th & 11th circuits, the not for the people courts. Lol
However; The FTC's "click-to-cancel" rule is primarily being challenged in the Eighth Circuit. Multiple petitions were filed in the Fifth, Sixth, Eighth, and Eleventh Circuits, but the judicial panel on multidistrict litigation consolidated them in the Eighth Circuit. The Eighth Circuit has denied a request to stay the rule's enforcement. We'll see again.
Rule took effect supposedly January 14th, 2025
Full compliance I think required by May 14th 2025.
A long way to go and short time to get there. Depending on other court results.
President Trump issued a “Regulatory Freeze Pending Review” memorandum directing all executive departments and agencies to halt regulatory actions for review and approval by newly appointed leaders. A new friend perhaps to businesses wanting to keep their retention departments. TBD Lol again, we'll see.
Seeing an admins post today that credit card add/change is in development for the app., leans towards a little bit of self JIC compliance for what's known by that statement, which is nothing. How that change functions will matter most, if it doesn't take years to develop.😉 and works.
Making my list and checking it twice. 😂
In case the rule takes full effect.🥴😜
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