Simplisafe Door Bell and other junk stuff

The door bell stopped working around 2 years. I called in customer care after extensive troubleshooting and they were not able to resolve either. They promised to send me a new doorbell and when I received to my surprise it was a refurbished one. It looks like it is good time to switch to a different provider. After paying hefty price for full alarm package and monthly subscriptions it seems like it is not worth it anymore. I knew it in the first couple of months itself but couldn't do much as I was neck deep into it with everything installed everywhere but it is time to switch now. I wouldn't recommend Simplisafe even if it is offered for free.