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murphy92198's profile

Monday, November 18th, 2024 1:14 AM

Outdoor Series 2 cameras motion sensing in OFF mode

I just installed 5 new cameras today and cannot find a place in the camera settings (as indicated in one thread) to change each camera to motion sense only in home or away mode.  Simplisafe chat wants me to uninstall and reinstall all the cameras which are now hard mounted.  It can't be that difficult.  The cameras seem to work great, I feel like it's an app issue.

Has anyone else run across this and found a fix?  Thx@!

Captain

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6.2K Messages

4 days ago

@murphy92198 I agree with you, the picture and especially the audio on the Series 2 OD camera is awesome.  That aside, I checked my app to make sure and could only see settings by system mode in the original OD camera but not the series 2 camera.  

I also want the ability to set the siren on the OD cameras to sound ONLY if the monitoring agent sets it off, but not when there is a general system alarm state.

SS, please respond!

Community Admin

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739 Messages

4 days ago

@murphy92198 The motion detection by system armed state feature is currently only available for the Wireless Outdoor Security Camera. It is not available for the Outdoor Security Camera Series 2 at this time, but will be at a future date. When the feature is rolling out for the Outdoor Security Camera Series 2, we will notify the community.

Captain

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6.2K Messages

@simplisafe_admin​ Thanks for the reply on the off state; how about the siren setting? In the works?

47 Messages

@simplisafe_admin​ Do you know (roughly) -- I won't hold you to it so don't worry -- when it is expected for the Series 2 camera?   By the end of this year?  1st quarter next year?  I know SS hates to give dates.  But I'm just asking for a ballpark estimate.   Thanks!

Community Admin

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739 Messages

@captain11 The Outdoor Camera Series 2's siren will sound if enrolled in Active Guard Outdoor Protection and one of our monitoring agents sets if off, or when a general alarm has been triggered. Currently, there is no setting to disable the siren when a general alarm has been triggered - but we will forward this to our devs!

Community Admin

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739 Messages

@Pack Unfortunately, we do not have an estimate on when the motion detection by armed state feature will be available for the Outdoor Camera Series 2. But as soon as we know, we will update the Community! 

Captain

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6.2K Messages

@simplisafe_admin​ Thank you for forwarding to dev. The siren sounding for a general alarm is the only factor keeping me from signing up for Active Guard.  Living in a residential suburban community in close quarters coulc make my neighbors a bit upset with a false alarm.

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