‎How can I log out of all SimpliSafe mobile apps? | SimpliSafe Support Home
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berniemcpeak's profile
berniemcpeak

1 Message

Monday, April 22nd, 2024 5:45 AM

How can I log out of all SimpliSafe mobile apps?

I kicked out my roommate and changed my SS passcode and account password, but my mobile app was still logged in and I could access everything, which means so is his and so can he. how can I force a log out on all mobile devices? 

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Updated 

7 months ago

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captain11

Captain

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6.2K Messages

7 months ago

@berniemcpeak Log into the website account portal, go to "manage account" and scroll down. You will see a list of all of your current logins . Click the checkbox you want to log out on. Need more assistance: call support.

(edited)

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Ianw

1 Message

I tried this but I only see my web browser listed as a login, it does not show the two mobile phones that have access via the SimpliSafe iOS app. Please advise how to force an iOS app to logout. 

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7 months ago

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emily_s

Community Admin

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3.4K Messages

@Ianw​ If you open up the SimpliSafe mobile app on your smartphone and navigate to the three-bar menu icon > Account Settings > Manage Logins, it should also show any devices that are logged into your account. If you select Clear All in the top right corner, it will log out all sessions on other devices, but you will remain logged in on yours.

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7 months ago

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