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Sensor Not Responding For Multiple Sensors

If you are seeing the error “Sensor Not Responding” for multiple sensors throughout your home, this may indicate an underlying issue with the placement of the Base Station that needs to be addressed. We recommend that you place your Base Station in a centrally-located area within your home or busine

Errors / Warnings

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Base Station

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How To Replace Temperature Sensor Battery

The Temperature Sensor takes a single CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage. To change your Temperature Sensor battery, remove it from its bracket to expose the battery compartment. Then replace the battery and slide the sensor back in

Battery / Power

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Temperature Sensor

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Temperature Sensor Offline

If your Temperature Sensor is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Temperature Sensor takes a single (1) CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usa

Errors / Warnings

Help Center Article

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Temperature Sensor