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Why Am I Not Receiving Push Notifications for My Camera?

This article will troubleshoot not receiving push notifications for your cameras only. If you are not receiving system push notifications, please see our Not Receiving Push Notifications on my Smartphone for SimpliSafe® article.Push notifications for your camera are a great way to know when there is

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Why is my camera feed losing audio?

Loss of audio to your camera feed can be caused by a dip in the Wi-Fi connection strength to your home network. When there is a poor connection, our devices will prioritise video over audio to best ensure the safety of your home.If your camera loses audio frequently, you may want to consider taking

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Cameras

Incomplete Recordings for Cameras

Incomplete camera recordings can often be a symptom of an underlying network connectivity issue. To rule out any temporary connectivity issues, we recommend rebooting your router - especially if it’s been a while since you’ve done this. To reboot your router, simply unplug it from power for 30-60 se

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Cameras

How to Reset the SimpliCam® Wired Indoor Camera

If your SimpliCam® Wired Indoor Camera encounters an error that cannot be resolved by normal troubleshooting, performing a factory reset on the camera may be necessary.To reset the SimpliCam®, you’ll first need to remove it from the SimpliSafe® Mobile App.To remove the SimpliCam®:Open the SimpliSafe

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SimpliCam

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SimpliCam Wired Indoor Camera LED Status Light Colours

The camera LEDs are designed to help inform you of what your camera is doing. You can turn the LEDs off in your camera’s settings. Note that the little red light beneath the LED is the infrared sensor, which is activated at night. The privacy shutter will still prevent the camera from recording if i

LED / Lights

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SimpliCam

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SimpliCam® Wired Indoor Camera Installation Guide

OverviewKeep an eye on your home with HD video that you can live stream from your phone, tablet, or computer with the SimpliCam® Wired Indoor Camera. The SimpliCam® alerts you the instant it detects motion so you can see what’s happening and take action through its 2-way audio. Enhance your recordin

Install / Set Up Help

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SimpliCam

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What is the Difference Between the SimpliCam® Wired Indoor Security Camera and Smart Alarm Wireless Indoor Security Camera

The SimpliCam® Wired Indoor Security Camera is our entry-level indoor security camera designed to monitor what’s happening when you’re not home.The Smart Alarm Wireless Indoor Security Camera is our most advanced indoor security camera yet - offering next-level protection that can help verify crime

Features / Settings

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Smart Alarm Indoor Camera