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What's the difference between Entry Delay, Exit Delay, and Instant Trigger?

Your Entry Sensor comes equipped with several modes that can help you with arming your system, disarming it, and triggering an alarm event the moment the sensor is triggered. Below you can learn more about what each mode does and how it impacts the usage of your system. Scroll to learn more, or use

Customize your Settings

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Using Your System

How to Find the Serial Number for Your SimpliSafe® Device or Camera

During troubleshooting or for account verification purposes, you may be required to identify the serial number for a product within your system. You can easily find the serial number for your devices or cameras within the SimpliSafe® Mobile App.Using the SimpliSafe® Mobile App:Open the SimpliSafe® M

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Product Support

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Water Sensor Installation Guide

OverviewThe Water Sensor alerts you to leaks and flooding, helping you prevent expensive water damage. They are always sensing, whether your system is armed or not.We won’t request dispatch of emergency services for water alarms, but with professional monitoring you’ll receive an courtesy call letti

Install / Set Up Help

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Water Sensor

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Entry Sensor Installation Guide

Entry Sensors defend your doors and windows. The Base Station will sound a quick chime when a door or window opens while your system is disarmed. Depending on your settings, this can also be set to trigger an alarm.

Install / Set Up Help

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Entry Sensor

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Glassbreak Sensor Installation Guide

OverviewGlassbreak Sensors are programmed to listen for the specific frequency of windows breaking. They're even sensitive enough to know the difference between a plate breaking, and a window breaking.Inside the Glassbreak Sensor is a small microphone that is calibrated to react to the sound of the

Install / Set Up Help

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Glassbreak Sensor

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Temperature Sensor Installation Guide

OverviewThe Temperature Sensor triggers an alarm when your home’s temperature goes above or below the temperature range that you set.We won’t request dispatch of emergency services for temperature alarms, but with professional monitoring you’ll receive an automated call letting you know about the al

Install / Set Up Help

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Temperature Sensor

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Motion Sensor Gen 2 Installation Guide

OverviewMotion Sensors are always on the lookout for uninvited guests. They can detect motion within 35 feet, with a 90-degree field of view. The Motion Sensor Gen 2 also has Pet Mode to distinguish between people and pets.Need to purchase a Motion Sensor? You can find it available for purchase on o

Install / Set Up Help

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Motion Sensor Gen 2