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Motion Sensor Gen 1 Not Responding

The warning ‘Sensor Not Responding’ for a Motion Sensor Gen 1 can be caused by a couple of things, including a low battery or a weak connection between the device and the Base Station.As a first step, we’d recommend ensuring that the battery is correctly installed. To do this:Slide the sensor off it

Errors / Warnings

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Motion Sensor Gen 1

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Sensor Not Responding For Multiple Sensors

If you are seeing the error “Sensor Not Responding” for multiple sensors throughout your home, this may indicate an underlying issue with the placement of the Base Station that needs to be addressed.We recommend that you place your Base Station in a centrally-located area within your home or busines

Errors / Warnings

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Base Station

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Motion Sensor Gen 1 Settings & Customisations

Your SimpliSafe® Motion Sensor can be customised and tailored to your specific needs. You can enable or disable the sensor from triggering an alarm in Home and Away Mode, turn on Instant Trigger to have the sensor trigger an alarm the moment it is tripped, and change the sensitivity of the sensor to

Features / Settings

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Motion Sensor Gen 1

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How To Replace Motion Sensor Gen 1 Battery

The Motion Sensor takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.To change your Motion Sensor battery, slide the sensor up and off its bracket. Then replace the battery and slide it back onto its bracket.If your sensor is still o

Battery / Power

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Motion Sensor Gen 1

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Motion Sensor Gen 1 Offline

If your Motion Sensor is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced.The Motion Sensor takes a single (1) CR-123A Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.To repla

Errors / Warnings

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Motion Sensor Gen 1

How do Motion Sensors Respond During an Alarm

When the system is in an armed state (Home or Away Mode) and a Motion Sensor detects motion within your home or business, the entry countdown will begin. The entry countdown by default is 30 seconds, however, this can be adjusted at any time within the SimpliSafe® App.If the system is disarmed withi

Install / Set Up Help

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Motion Sensors