19 Messages
Alarm on two or more triggers
My alarm at work has the option of only triggering once two sensors have been triggered, it massively cuts down on false alerts.
I'd leave the door sensors alone as they're relatively reliable, however the PIR would be great to warn on one event and alarm one two.
Official Solution
davey_d
Community Admin
•
5.7K Messages
2 years ago
Hi,
Apologies for the extremely late reply.
The requested feature is currently not possible at the hardware level, but we have a similar feature on the Monitoring Service side. Your account can be configured for Cross Zone, where two separate alarm events within a short time are required, before the Monitoring Service will call your local authorities. If a second alarm event doesn't happen within that time, you'll still get the call from our professional monitoring operator, letting you know what happened.
If you would like to enable Cross Zone on your account, reach out to our Support team and we'll take care of it!
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