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lrwebber's profile

Friday, December 29th, 2023 6:56 PM

key fob

If the key fob stops working is there absolutely no way to replace a battery without having to spend another $25? 

Community Admin

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3.4K Messages

11 months ago

@lrwebber If you have a Gen 3 SimpliSafe system, the Key Fob does not have a battery that can be replaced. If you connect with our Support team, they'll be able to replace that Key Fob for you.

2 Messages

@emily_s​ I don't know about Gen3, the key fob was the only one offered and the only one you can order.  I will contact support.

5 months ago

My Key fob is not working

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