75 Messages
Power Outage
Was notified of a power outage by power company at 11:36. Power was restored at 11:58. Simplisafe also reported power outage at 11:40. It is now 1:10 and the basestation and cameras are still out. I'll bet there is a good explanation for this?????
captain11
6.5K Messages
3 hours ago
@cornholio Did you check your breaker box? Was the breaker tripped? Is there power to the outlet the base is plugged into? If in a power strip, indicator light on if it has one? Power to your router? When we have a brief outage (or I shut the power off to do some work, most of the time all 7 of my cameras come back online, ditto for the base. If you confirm your router and base do have power, then I would then call support for an explanation.
Please post your outcome here if you get a chance.
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