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CO Sensor Issue : User Self Inflicted
A SS customer since April of 2012, I take pride of my knowledge with SimpliSafe products and services, possibly a bit too much. A CO sensor, one of 3 in our house, started chirping this afternoon. Got my step ladder, took it down from the ceiling mount, changed the batteries and put it back up. Still beeping, I scratched my head and finally called support. Confirmed the serial number with the agent but then I started to remember how old it was....and promptly thanked him for his assistance and went to my computer to the search support tool. Ooops. Whereas smoke sensors have a life of 10 years, CO sensors are 5, and using my superior knowledge :-) of math did the mental calculation of 2025-2018 equals....yeah, you get the idea. Time flies when you are having fun....
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