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Churchill7's profile

Wednesday, June 26th, 2024 3:19 PM

Base Station Chime For Messages

Hi there,

Poking around and can’t seem to find a solution.

how do I stop the base station from chiming for messages? Example problem: At 2:00am a window sensor becomes non-responsive (another issue for another thread). The base station then starts chiming loudly until I get up and acknowledge the message at the keypad. For these messages a push on my phone is sufficient.

thanks for any help

Official Solution

Community Admin

 • 

3.4K Messages

5 months ago

Hi @Churchill7, 

It sounds like you're hearing the Base Station's Trouble Signal. The Trouble Signal alerts you to potential problems with your system - like if a sensor isn't responding. 

You can lower the volume of the Trouble Signal, or turn it off completely, using your Keypad. Navigate to Menu > System Settings > Trouble Signal and then either set it to Medium, Low, or Off.

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