2 Messages
SimpleSafe doorbell will NOT stop ringing.
Installed my SimpliSafe doorbell, works great, except when doorbell button is pressed the doorbell will NOT stop ringing. Do I need a new/different doorbell? Please help.
2 Messages
Installed my SimpliSafe doorbell, works great, except when doorbell button is pressed the doorbell will NOT stop ringing. Do I need a new/different doorbell? Please help.
Official Solution
davey_d
Community Admin
•
5.7K Messages
3 years ago
Hi @MRK,
This sounds like a voltage issue that can be solved by the Chime Connector. Learn more about it here.
2
0
worthing
742 Messages
2 years ago
@davey_d
Has there been serious discussion around either a) including a chime connector with every doorbell or b) including a high visibility piece of paper explaining what the chime_connector is, what symptoms it can address and how to ask for it? I get that a) isn't ideal for a number of reasons but b) can't be that difficult to implement.
1
MRK
2 Messages
2 years ago
I finally called SimpliSafe customer service, who said the best solution was to replace my digital door bell system with an analog/mechanical door bell system. Thus, I replaced my old digital door bell with an Utilitech wired (2 chimes) doorbell kit, and this seems to be working well so far with my new SimpliSafe dorobell.
1
0
eric123
3 Messages
1 year ago
I had an issue where the doorbell chime (universal) kept ringing non-stop. Simplisafe send me a replacement doorbell (refurbished) and a chime connector which had the same effect. I am no longer going to try to use a video doorbell due to these issues.
Frustrating.
0
0
oneilbarryj
2 Messages
10 months ago
I see this thread is a couple years old, but seems to still be an issue as this happens when I install the camera.
Is there an updated solve for this other than replacing your entire doorbell system?
1
0