Unfortunately no, if you did not download the videos to your device, those recordings are automatically removed from your account after 30 days.
But if you're asking with regard to a law enforcement or other type of official inquiry, you can contact our Support team, who can escalate your request to a specialist team who may be able to assist.
Official Solution
davey_d
Community Admin
•
5.7K Messages
6 months ago
Hi @tracysue98 ,
Unfortunately no, if you did not download the videos to your device, those recordings are automatically removed from your account after 30 days.
But if you're asking with regard to a law enforcement or other type of official inquiry, you can contact our Support team, who can escalate your request to a specialist team who may be able to assist.
0
0