Camera turns on in home mode

@stdouglas949​ I'm not sure what you mean here. Are you responding to the original poster? It sounds like you're both saying the same thing - that the camera should be initiating a recording when the system is disarmed. This is the correct behavior as the camera is designed to do.

Exactly. In home mode authorized persons are already inside so why look for who disarmed it? 

I agree with Vrcotier.  Not only that, my camera is not even pointed at the keypad.  I agree this is an invasion of privacy.

Please @davey_d or @emily_s offer us a way to turn this functionality off. It is unwanted and discomforting. My wife is going to make me return the entire system and go back to Wyze because of this. 

@maxxswright​ At this time, there is no way to disable cameras from recording when the system is disarmed.

But please know that we believe that privacy and security go hand-in-hand. Your videos are encrypted and no one (no even SimpliSafe staff) can access them but you. Of course, you can always remove these videos from your Timeline at any time using the SimpliSafe app.

@emily_s​ we need a way to be able to turn this off it is not legal

@JustinJustin​ It is the intended behavior when you disarm your system so you have footage of who disarmed your system. But please don't worry, all of your recordings are locked down and encrypted so only you can access them.

You are missing the point Emily and SimpliSafe. WE DO NOT WANT THIS FEATURE! WE WANT THE OPTION TO CHANGE THIS SETTING. 

AGAIN, THE CAMERA SETTING IS ON "OFF"; WE THEN DISARM OUR SYSTEM (WHICH SETTING FOR THE CAMERA IS STILL SET FOR OFF), BUT HOWEVER SIMPLISAFE CHOOSES TO TURN ON OUR CAMERA AND BEGIN RECORDING. THIS IS AN INVASION OF OUR PRIVACY.

Emily, are you stating that no one at SimpliSafe is able to ever access our videos? What about in a crime where access to video is needed to find the criminal(s); are you saying that if the home owner is unable to access their account that no one within SimpliSafe can access the video footage for evidence needs with law enforcement? I doubt it; therefore please do not tell us our recordings are locked down and encrypted so only we can access. 

SimpliSafe needs to take action and update the settings for us end users.

If what Emily said was true - that recording when the system is turned from Home to Off is to provide a video of who turned it off - then the video would be available in your timeline. It's just not true what she's saying.

I believe it's so that SimpliSafe has a record of the homeowner in the event they need to monitor an alarm to see if it's an intruder or a false alarm.

It should definitely be an option to turn it off. Unsolicited recording from your own security system without the option to turn it off is unacceptable. 

@JustinJustin​ have you found a resolution for this? I completely agree this does not seem legal by any means. 

@bshimkos​ amazing point. I was just thinking .. I have never seen these recordings in my timeline.