It's natural for WiFi devices in general to disconnect from time to time, but they should also automatically reconnect whenever possible. Do you know if this disconnect is happening at a specific time, or any other possible factors? For example, does your WiFi router auto-update, causing all devices to disconnect? And is your SimpliSafe camera able to reconnect on its own, or do you need to take action?
If you could let us know more details, we can help with troubleshooting.
davey_d
Community Admin
•
5.7K Messages
1 year ago
Hi @saedge ,
It's natural for WiFi devices in general to disconnect from time to time, but they should also automatically reconnect whenever possible. Do you know if this disconnect is happening at a specific time, or any other possible factors? For example, does your WiFi router auto-update, causing all devices to disconnect? And is your SimpliSafe camera able to reconnect on its own, or do you need to take action?
If you could let us know more details, we can help with troubleshooting.
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