31 Messages
Unable to Log Into Webapp
Something must be broken on SS side, I can't even log in to my account through my browser, but can log in to the Community. Fortunately, my app on my phone still seems to be logged in, so I have some use of the system while I'm away from home.
davey_d
Community Admin
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5.7K Messages
2 years ago
@wareagleman that is interesting, because the webapp, mobile app, and Community all actually use the same login system.
Do you have the same issue with different browsers, or even different computers?
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wareagleman
31 Messages
2 years ago
At the time of this post, I was trying to log in through my work computer... Chrome is the only browser we have (well, there's Edge, but I don't use it). My phone was/is on cellular service (not my work network)... and goes through a VPN... interesting that there was no problem with the phone, but there was obviously a problem with my work laptop.
Seems fine today though.
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elaine64
1 Message
2 years ago
Howdy able to log in by desk top computer but not by cell phone.
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