1 Message
rear door entry sensor
I love my system. Recently when arming the system to leave, I get a prompt telling me warning back door sensor open. The door is closed & locked & the sensors seem to be aligned properly. Any ideas? Thanks
1 Message
I love my system. Recently when arming the system to leave, I get a prompt telling me warning back door sensor open. The door is closed & locked & the sensors seem to be aligned properly. Any ideas? Thanks
Official Solution
davey_d
Community Admin
•
5.7K Messages
2 years ago
Hi @woodrow51 ,
The Entry Sensor is very simple, so the only way that it could show as "open" is if it has lost contact with its magnet. So checking if the sensor is properly aligned is a good call, but you'd also want to check that the two pieces are not more than 2" away from each other.
And since, as I mentioned, the sensor works by detecting a magnet, placing it on a metal surface (like iron or steel) may impact its function. If you have one of those steel fire doors, or something similar, you might want to put some padding under both pieces - maybe a piece of wood or plastic, or even just an extra layer of adhesive.
2
0
stevereece
3 Messages
2 years ago
I have the same issue with my back door sensor. Works OK for a few days, then shows open all the time for a couple of days then all OK again and so on.
The sensor chimes when the door is opened even if the system is showing that the door is open.
Any ideas? Cheers
2
0
hdarlene881
1 Message
3 months ago
I am trying to understand why did my rear door sensor trigger immediately when I had 30 seconds time on it for entry?
0
0
raccoon
5 Messages
3 months ago
Possibilities as I see them: 1) your back door is pretty far from the base station and right on the edge of its range of communication. 2) the battery is getting low and (see #1). 3) You have an entry sensor on the door and on the screen door, and if you open/close one and the other too quickly, one sensor will talk over the other sensor and it won't be heard.
Opening and closing are both singular communication events. If you close the door and that communication isn't heard, it will continue to show as open up to 24(?) hours later, even when the door remains closed. Open and close the door again to correct the state.
Replace the battery. Relocate the base station. Replace the sensor. Make sure no other entry or motion sensors are talking over it.
(edited)
0
0