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Which Version of the SimpliSafe® System Do I Have?

SimpliSafe® has two primary versions of its products; the Original SimpliSafe® and the Gen 3 SimpliSafe®. The Gen 3 SimpliSafe® System was released in January 2018.​Gen 3 SimpliSafe®:The Gen 3 SimpliSafe® System has a Base Station and Keypad as core components. The Base Station is a long, cylindrica

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Original SimpliSafe® Carbon Monoxide Detector Installation Guide

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe® system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe®. For Gen 3 SimpliSafe® instructions please visit our Carbon Monoxide D

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No Link to Dispatcher Warning (Original SimpliSafe®)

Your Base Station is the brains of your system and requires a clear connection between your SimpliSafe devices and home network. In some instances, resetting the Base Station will be a step you need to take to restore system communication. 

Errors / Warnings

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Navigating the Original SimpliSafe® Keypad Menu

You can use your system's Keypad menu at any time to change your PIN, add a dialing prefix, add or remove components and test your system.

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How to Remove Sensors from the Original SimpliSafe® System

You can remove sensors from your system through the Keypad or, for customers with Interactive Monitoring, the online account.

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How to Change the Default Settings for the Original SimpliSafe® System

Add and remove Sensors, change your Master PIN and more all through the Keypad. This article will walk you through settings and their default configurations.

Features / Settings

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Original SimpliSafe® Base Station Installation Guide

The first step to securing your home with your Original SimpliSafe Security System is setting up your Base Station. Learn more about the install process here.

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Original SimpliSafe