Entry Sensor Alert* enables your Base Station to announce the Entry Sensor by name whenever it is opened. For example, if you open the front door you might hear your Base Station reply with “Front Door Entry Sensor open” instead of the usual chime.

This feature is setup on a per sensor basis, so you can choose which Entry Sensors produce a Voice Prompt and which sensors produce a chime. Keep in mind that the voice prompt for Entry Sensors is only available for the preset list of sensor names. So if you have set a custom name for your sensor your Base Station may be unable to say the custom name of your Entry Sensor.

You can enable this setting at anytime using the SimpliSafe® Mobile App:

1. Open the SimpliSafe® Mobile App on your phone or tablet

2. Navigate to the My System gear from the navigation bar at the bottom of the screen

3. Tap on Device Settings

4. Choose your Entry Sensor that you would like to modify

5. Under Entry Sensor Alert, select Sensor Name Voice Prompt

6. Use the toggle to turn this feature on or off

7. Be sure to tap on Send to Base or Save to save your settings before exiting

This feature is currently available on iOS devices as of 10/31/23 and will be rolling out to Android users in the near future.

*Please note: Entry Sensor Alert is only available to users subscribed to our Pro Plus, Pro, Core (formerly Fast Protect™), and Self-Monitoring with Camera Recordings monitoring plans, and it is only compatible with our Gen 3 systems. If you have an Original SimpliSafe® system and would like to learn about upgrading it, see our Upgrade to Best-In-Class Security article.