Base Station LED Status Light Colors
Updated
| Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe® System. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe®. You can learn more about the differences between the two systems on our Help Center. |
The lights listed below are the only colors that the Base Station will display. If you are seeing a color that is not listed try changing the lighting in the room, as this can affect the look of the colored lights.
Please note, that there are different light responses for SimpliSafe® Active Guard Outdoor Protection subscribers. Scroll to the bottom of this article for a separate chart that outlines the key differences and behaviors for Active Guard Outdoor Protection.
Color & Status | Description |
Off | System is Unarmed. |
Blue | System is Armed in Home or Away. |
Blue (rear only) | Wall Power Light. Indicates that the Base Station's power adapter is currently supplying power. |
Yellow | Update Downloading/Installing to Keypad. |
Yellow “Search Light” | Base Station Update Installing. |
Slow Red Pulse (once every 8-10s) | Minor System Error: Check Keypad for details. Examples include radio interference. |
Continuous Red Pulse | Recent Alarm. Pulses for 1-2 minutes before turning solid red. |
Solid Red | Recent Alarm. Remains solid until the alarm notification is dismissed on the Keypad, or the system is disarmed and re-armed. |
White | Accessing menu via Keypad, Test mode. |
Double White Blink | Confirmation. For example, when a Keypad setting is changed. |
White "Search Light" | Setup and Naming Mode or Base Station is Searching for nearby Wi-Fi Networks. |
Always On Single, White LED | This setting can be toggled on or off in the Base Station Settings. |
Blinking Yellow | Trouble Signal. Indicates a system fault, such as a battery malfunction for the Base Station, or a component is not responding or marked as offline for your system. |
Solid Yellow | Radio board is disconnected. Our support team can assist you further |
Flashing Green (lasts 3-5 seconds) | Video Doorbell Pro is currently ringing |
Base Station LED Behavior for Active Guard Outdoor Protection
Color & Status | Description |
Pulsing Amber | An agent is viewing your cameras and footage to determine if intervention is necessary. |
Amber "Search Light" | An agent has determined that there is a potential threat or hazard, and is engaging with two-way audio. |